You booked your appointment...What's next?

setmore_confirmation_email.png

Confirmation Email
Once you schedule your appointment you will receive a confirmation email.

Sender: Tiane Tuliao <no-reply@setmore.com>
Subject Line: Appointment Scheduled for (Day, Month, Date, Year and time) with Tiane Tuliao.
The main body of the email will show you the Date and time for the appointment. See example below.

– DON’T FORGET to add this date to your calendar.
– You will get a reminder email one day before your appointment.
– I will call you on the scheduled day, you do not need to call me.

    FAQ:


    I did not receive a confirmation email/

    If you do not see an email, please make sure to check your spam. Also, add <no-reply@setmore.com> to your email address book to avoid all future emails from going to the spam.

    How do I reschedule my appointment? 

    1. Open your confirmation email.
    2. Select the button, ‘Reschedule’ to change your appointment. (Located to far right in light grey box, refer to image above)
    3. You will be redirected to a new web page, click the red button, ‘RESCHEDULE THIS APPOINTMENT’
    4. A calendar and choices of times will pop up for you to select. For the info page, everything is already pre-filled. You can also update the comment or just delete the notes.
    5. Click green button: Continue
    6. Click green button: Book My Appointment. Window will process.
    7. You can close out of this window
    8. You will receive a new confirmation email. Subject Line: Appointment Rescheduled for (Day, Month, Date, Year and time) with Tiane Tuliao.

    How do I cancel my appointment?

    1. Open your confirmation email.
    2. Select the button, ‘Cancel Appointment’ to cancel your appointment. (Located to far right in light grey box, refer to image above)
    3. You will be redirected to a new web page, click the red button, ‘CANCEL THIS APPOINTMENT’. Window will process.
    4. A new window will pop up to show you the cancelled appointment.
    5. You can close out of this window
    6. You will receive a new confirmation email. Subject Line: Appointment Scheduled for (Day, Month, Date, Year and time) with Tiane Tuliao is Cancelled.